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We want to hear from you
We can provide help and support to anyone in South Wales affected by crime. Our services are free, confidential and available whether or not the crime has been reported and regardless of when it happened. Whether you have been directly affected by crime, know someone who has or have witnessed something, we are here for you.
If you need our help, want to tell us something about our service or want to find out more about volunteering use the links below or give us a call.
Call us today
If you would like to find out more about how we can help you please contact us on:
0300 303 0161
Our Teams are available to speak with you:
Monday -Friday 8am – 8pm
In an emergency dial 999
Not happy?
Our aim is to give everyone the best possible help. It is important that we understand if something has gone wrong so that we can put this right. If you have an idea that you think would make our service better please use the ‘Help Us Improve Our Service‘ online form to let us know. However,if you feel your complaint needs to be addressed formally then please write to use at our Head Office:
South Wales Victim Focus
Rumney Police Station
713 Newport Road
Rumney
Cardiff
CF3 4FD
More information about Victim Support’s complaint procedure
Call us now for help and support 0300 30 30 161